FAQ

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After receipt of your order, you always have the right to cancel your purchase within 7 days with no explanation necessary. You can request instructions here. You will receive a confirmation ASAP, with instructions how to handle. The products must still be in the original unopened packaging. Please bear in mind that you must cover the costs of the return shipment. Unstamped return shipments will not be accepted for processing. After receipt, the purchase price of the goods will be returned to you. We can also exchange the products. You can indicate this on the return form.
Ordering at KA Sail Windsurfing is quick and easy! Our order process consists of four simple steps where you tell us what you want. Your order will not be finalized until after your confirmation. You can change things around however you want first. 1. Select your items.  Add an item by clicking on ‘in shopping cart'. If you want more than one of them, then modify the ‘quantity'. Have you changed your mind? Just click on the 'waste basket' to remove an item. Done shopping? Then click on ‘order'. 2. Fill in your address and delivery details 3. Choose your method of payment 4. Confirm your order. Is everything correct ? Then you can complete your order.
All prices are expressed in USD. Transportation costs are included in the price.
The images are a good representation of the products. Colours of images may deviate slightly from the items delivered. No rights can be derived from this.
After we have received your order, you will receive an email confirmation of your order. This will include another summary of all of the order information. You did not received an email from us? Then please check that the confirmation has not ended up in the folder for unwanted mail or spam. If it has not, then please contact us.

Product related questions

In general for all our sails the bottom eyelet will give you a little more control, and you will be able to sail in higher wind or more demanding choppy conditions. Using the lower eyelet allows the sail to open up and breathe a little more. Taller persons might find the top eyelet better and smaller persons might like the bottom eyelet better. In the end it all comes down to personal preference.
Yes this is possible, but to ensure 100% performance we recommend the KA masts that the sails have been designed for. Go for constant curve masts and avoid hard top masts.
The Koncept sails are delivered standard with RDM cams on the 4.2 up to 5.0 sails; the 5.4 and up will be supplied with SDM cams but can be adapted with the conversion set. We have had good feedback up till the 7.5 sizes with RDM cams.
Koncept is our long proven sail, loved by speed surfers, slalom racers and free ride surfers. Everything about the Koncept is easy. Rigging/de-rigging is a breeze with the 3 camber set-up and moderate width of the luff sleeve. The moderate luff curve makes it easy to downhaul. KARace has been designed for 100% racing. This means the skin tension and stability is higher, which achieves a little more luff curve, with 8 battens and 4 cambers. The lower aspect outline ensures power down low and heaps of acceleration. More progressive leach twist-off for top end conditions.
We make our fins in Tuttle, Deep Tuttle and Power bases. Per model you can specify what base you would like if this base is available for that certain fin.
Our fins look a bit different. That's because we engineer them from scratch. We have our methods and ideas that we use as a basis for our designs. The reason? We got tired of the endless copy cycle that stifles innovation in our great sport. We've noticed some of the other brands appreciating our work by mimicry. Like a stick insect that looks like a stick, it can be a convincing approach. We also know what it takes to get it right.
Two designs can look nearly identical, but they have remarkably different on-water behavior and performance. Some reasons for this:
Outline: it’s the obvious thing in fin design, but not the most important on its own..
Profile: two profiles can look similar, be smoothly shaped and have the same maximum thickness point, and even have the "hollow" in the shape at the back like our designs have. But it doesn't take much to change a great profile into a dud.
Machining and Finish: arguably the most important part of the process. A great design won’t be so great if it’s not machined to tight tolerances, and finished properly (unless you are winning the lucky dip prize). We've all sailed mass produced copies of popular shapes that whistle and spin out, and others which vary obviously in performance from fin to fin.
We decided to cover all of these bases and make a fin range with performance second to none. Delivering unrivaled consistency, superior material quality, and thoroughly engineered designs.